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How reliable is
the vendor’s technology?
When choosing an HR and payroll system, it’s essential to evaluate the reliability, security, and performance of the vendor’s technology platform. Ask whether the system’s core functions were developed in-house or if they rely on acquired or “white labeled” technologies from third-party vendors. Systems built from disparate components can increase the risk of disconnects between modules, impacting overall reliability.
“There is absolutely a big efficiency gain in using a single HR platform.”
- Chad Lovell, CFO, Forbes Todd Automotive Group
The advantage of a unified data platform
If a vendor’s system stores critical data—such as payroll, tax, and benefits information—in separate modules and data sets, it can be challenging to maintain the system, ensure data accuracy, and deliver timely reports. Many organizations have experienced issues with disconnected or siloed payroll and benefits systems that don’t communicate effectively, leading to inefficiencies and reporting challenges. Choosing a platform with a single, integrated data source helps avoid these problems and supports more accurate, timely HR management.